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Customer care - Ilorin
Tuesday, 24 March 2015
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Item details
City:
Ilorin, Kwara
Item description
Customer Care Representative
To take responsibility for being the first point of contact for all callers to the
Customer Service Centre and ensuring that a high quality of service is delivered at
All times.
To ensure that all calls to the Customer Service Centre are dealt with promptly, in
Line with agreed standards and targets.
To have full knowledge and ability to access all services, including translation
services to help meet the individual needs of our customers.
To establish, develop and maintain effective working relationships with all work
colleagues to ensure a ‘one team approach’ to the delivery of the Customer
Service Centre’s performance standards and the business objectives.
Liaise with colleagues in local offices, contractors and other partner agencies as
Appropriate to resolve enquiries To ensure that customers are advised of alternative communication methods including voicemail and email facilities
HOW TO APPLY
Interested candidates should send their CV
To: fiatnigltd@yahoo.com
Only candidate residing in Ilorin should apply.
To take responsibility for being the first point of contact for all callers to the
Customer Service Centre and ensuring that a high quality of service is delivered at
All times.
To ensure that all calls to the Customer Service Centre are dealt with promptly, in
Line with agreed standards and targets.
To have full knowledge and ability to access all services, including translation
services to help meet the individual needs of our customers.
To establish, develop and maintain effective working relationships with all work
colleagues to ensure a ‘one team approach’ to the delivery of the Customer
Service Centre’s performance standards and the business objectives.
Liaise with colleagues in local offices, contractors and other partner agencies as
Appropriate to resolve enquiries To ensure that customers are advised of alternative communication methods including voicemail and email facilities
HOW TO APPLY
Interested candidates should send their CV
To: fiatnigltd@yahoo.com
Only candidate residing in Ilorin should apply.
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